Frequently Asked Questions

The things everyone asks (and a few things they don’t). Still need help? Hit us up, we’re nice, promise support@wearwilliamsgreen.com.

Orders

That’s on us, sorry. Email us at support@wearwilliamsgreen.com with your order number and a quick pic, and we’ll make it right.

Product

Nylon (most durable) and spandex (for gentle compression) and good vibes baked in.

As long as you want but for hygiene/foot health we recommend giving them a 1 year shelf life.

WOMEN: S/M for US shoe size 9 or smaller | L/XL for US shoe size 9.5 or larger

MEN: S/M for US shoe size 7.5 or smaller | L/XL for US shoe size 8 or larger

Baetween sizes? Go up. Your toes like a little breathing room.

We can’t legally promise that. But they are lightweight, breathable, and built to go the distance so you’ll feel good while trying. Strava glory is still up to you.

We won’t guarantee it… but we’ve seen it happen.

Returns

We don’t accept returns (our socks get attached quickly). But if something’s not right, email us at support@wearwilliamsgreen.com, we’ve got you.

Shipping

Rude. Send us an email at support@wearwilliamsgreen.com and we’ll help track it down ASAP.

We aim to get your order out the door within 2 business days. From there, shipping usually takes 3–5 business days (depending on where you are). Good things take time...but not that long.

Right now, we’re shipping within the United States only. The rest of the world, hang tight, we’re working on it.